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Reply to @sun@shitposter.world
Q.U.I.N.N.@icedquinn@blob.cat (2026-07-31 16:41:10)
@sun @pwm @tyil i don't think using a clanker as tier zero support is necessarily bad. companies only let those people follow strict scripts to begin with.

the issue is the clanker will refuse to escalate anything (management decision) while humans tend to. (google CSRs have publicly admitted tier zeros are fully run by gemini and the humans only allowed to click send so they can claim its human in the loop)
---Reply---
Blurry Moon@sun@shitposter.world (2026-07-31 16:42:28)
@icedquinn @pwm @tyil google et al simply had no support, ai or otherwise.